Other suggested reading

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What the Best College Teachers Do, by Ken Bain (Harvard University Press, 2004) http://www.hup.harvard.edu/catalog.php?isbn=9780674013254

Embracing Contraries in the Teaching Process, by Peter Elbow (College English, Vol. 45, No. 4, April 1983, pp. 327-339) http://www.jstor.org/stable/376541