Other suggested reading
From Diversifying Economic Quality: A Wiki for Instructors and Departments
What the Best College Teachers Do, by Ken Bain (Harvard University Press, 2004) http://www.hup.harvard.edu/catalog.php?isbn=9780674013254
Embracing Contraries in the Teaching Process, by Peter Elbow (College English, Vol. 45, No. 4, April 1983, pp. 327-339) http://www.jstor.org/stable/376541