Difference between revisions of "Inclusive communication"

From Diversifying Economic Quality: A Wiki for Instructors and Departments

Jump to: navigation, search
(How to Promote Inclusive Communication)
 
(62 intermediate revisions by 6 users not shown)
Line 1: Line 1:
'''Inclusive communication''' refers to a form of communication which takes into account the fact that discourse should not be biased.  
+
<span style="color:black">'''Inclusive communication''' refers to discourse that engages students without preferentially encouraging specific students or groups of students. When instructors do not communicate inclusively in the classroom, underrepresented students are less likely to participate and to learn.</span>
  
Roberta M Hall, and Bernice R. Sandler conducted a study which highlighted the impact of non-inclusive communication in the classroom. The low rates of participation by women, especially minority women, in the classroom could be attributed to non-inclusive communication. Minority students stated that when attempting to communicate with faculty, many times they were ignored, interrupted, provided little eye contact, and offered little guidance or criticism in the classroom. Hall and Sandler provide a number of recommendations for undergraduate professors to construct a inclusive classroom.
+
== How to Promote Inclusive Communication ==
  
- "Make a specific effort to call directly on women as well as on men students"
+
[[File:Inclusive Communication Image1.jpg|right| Link:http://www.ocean.edu/academics/special_programs/honors/honors.htm]]
 +
 +
*[[Get to know students personally|Work to use correct pronunciation and pronouns for each student.]]
  
- "Assume an attentive posture when responding to women's questions or listening to their comments."
+
*Make a specific effort to call on all students equally. Do not call on the first hand that goes up.  
  
- "Use the same tone in talking with women as with men students"
+
*When you ask a question, add [[wait time]] for a response and look at all students. Making eye contact can help you elicit responses from students.
 +
 +
*Listen attentively to all students when they speak, even if their answer is wrong, even if they speak slowly or hesitantly, or speak English as a second language. Do not assume that an assured style of speech equals knowledge, or that a hesitant style equals ignorance.
 +
 +
*Use praise as a deliberate strategy, coupled with feedback about the quality of work and suggestions for improvement. Give criticism in the form of a question where possible. ("How would your answer be different if you took into account ____?" rather than "Your answer is wrong because you did not mention _____.")
 +
 +
*Note patterns of interruption to determine if some students are interrupted more than others, either by other students or by you.
  
- "Note patterns of interruption to determine if women students are interrupted more than men-either by yourself or by other students"...
+
*Ask the same kinds of questions (critical thinking vs. factual) to different kinds of students.
  
- "Use parallel terminology when addressing women and men students in class, or referring to men and women in classroom examples."
+
*Never allow stories, jokes and comments that characterize or group students by gender, race or ethnicity.  
  
- "Watch for and respond to nonverbal cues that indicate women students' readiness to participate in class."
+
*Unlearn [https://www.bbc.com/worklife/article/20210330-the-harmful-ableist-language-you-unknowingly-use the harmful ableist language you unknowingly use].
  
 +
*Enforce these same standards of respect and equitable treatment between students.
 +
  
 +
Some of these recommendations are based on Bernice R. Sandler's [http://www.bernicesandler.com/ "Eighteen Ways to Warm Up the Chilly Climate"].
  
'''Name''': Chelsea
+
==Examples of Non-Inclusive Communication==
  
'''Source:''' "Inclusive Communication." McMaster University. McMaster University, 2008. Web. 28 Mar. 2011. <http://www.mcmaster.ca/hres/inclusive_communication.html>.
+
'''Who:''' Roberta M. Hall and Bernice R. Sandler
  
Hall, Roberta M., and Bernice R. Sandler. The Classroom Cimate: A Chilly One for Women? Rep. Washington, D.C: Project on the Status and Education of Women, Association of American Colleges, 1982. Print.
+
'''What:''' Compiled information demonstrating the impact of non-inclusive communication in the classroom.  
  
...
+
'''How:''' An example of non-inclusive communication practiced in the classroom is the use of non-parallel terminology. Often times, faculty may refer to males in a classroom as "men" whereas they refer to femalesas "girls" or "gals". The use of such terminology provides the implication that women are "less serious and less capable" than men, in turn marginalizing women in the classroom. Another example of such behavior is apparent in faculty members' use of "coaching" for men to a higher degree than for women. For instance, a professor may be more encouraging to a male student to elaborate on a topic by stating "Tell me more about that", but not do the same for a female student.
 +
 
 +
'''Evidence:''' Sandler and Hall's research demonstrated that biased language used by faculty resulted in low rates of participation by women. Female students stated that when attempting to communicate with faculty, many times they were interrupted, provided little eye contact, and offered little guidance or criticism in the classroom. Hall and Sandler provide a number of recommendations for undergraduate professors in order to avoid non-inclusive communication.
 +
 
 +
The study can be found [http://www.eric.ed.gov/PDFS/ED215628.pdf here].
 +
 
 +
 
 +
{{hidden|Sources|
 +
"Inclusive Communication." McMaster University. McMaster University, 2008. Web. 28 Mar. 2011. <http://www.mcmaster.ca/hres/inclusive_communication.html>.
 +
 
 +
Hall, Roberta M., and Bernice R. Sandler. The Classroom Cimate: A Chilly One for Women? Rep. Washington, D.C: Project on the Status and Education of Women, Association of American Colleges, 1982. Print. </div>}}

Latest revision as of 07:31, 6 April 2021

Inclusive communication refers to discourse that engages students without preferentially encouraging specific students or groups of students. When instructors do not communicate inclusively in the classroom, underrepresented students are less likely to participate and to learn.

How to Promote Inclusive Communication

Link:http://www.ocean.edu/academics/special_programs/honors/honors.htm
  • Make a specific effort to call on all students equally. Do not call on the first hand that goes up.
  • When you ask a question, add wait time for a response and look at all students. Making eye contact can help you elicit responses from students.
  • Listen attentively to all students when they speak, even if their answer is wrong, even if they speak slowly or hesitantly, or speak English as a second language. Do not assume that an assured style of speech equals knowledge, or that a hesitant style equals ignorance.
  • Use praise as a deliberate strategy, coupled with feedback about the quality of work and suggestions for improvement. Give criticism in the form of a question where possible. ("How would your answer be different if you took into account ____?" rather than "Your answer is wrong because you did not mention _____.")
  • Note patterns of interruption to determine if some students are interrupted more than others, either by other students or by you.
  • Ask the same kinds of questions (critical thinking vs. factual) to different kinds of students.
  • Never allow stories, jokes and comments that characterize or group students by gender, race or ethnicity.
  • Enforce these same standards of respect and equitable treatment between students.


Some of these recommendations are based on Bernice R. Sandler's "Eighteen Ways to Warm Up the Chilly Climate".

Examples of Non-Inclusive Communication

Who: Roberta M. Hall and Bernice R. Sandler

What: Compiled information demonstrating the impact of non-inclusive communication in the classroom.

How: An example of non-inclusive communication practiced in the classroom is the use of non-parallel terminology. Often times, faculty may refer to males in a classroom as "men" whereas they refer to femalesas "girls" or "gals". The use of such terminology provides the implication that women are "less serious and less capable" than men, in turn marginalizing women in the classroom. Another example of such behavior is apparent in faculty members' use of "coaching" for men to a higher degree than for women. For instance, a professor may be more encouraging to a male student to elaborate on a topic by stating "Tell me more about that", but not do the same for a female student.

Evidence: Sandler and Hall's research demonstrated that biased language used by faculty resulted in low rates of participation by women. Female students stated that when attempting to communicate with faculty, many times they were interrupted, provided little eye contact, and offered little guidance or criticism in the classroom. Hall and Sandler provide a number of recommendations for undergraduate professors in order to avoid non-inclusive communication.

The study can be found here.